Basecamp’s “Group Chat, Group Stress”

As most of us knowledge/digital (whatever we call ourselves) workers dive deeper into collaboration tools like Slack, there are pitfalls to avoid. The folks at Basecamp highlight them well in their doc Group Chat: The Best Way to Totally Stress … Continue reading

Time Well Spent

Time Well Spent

I’m a new fan of the work of Time Well Spent. If you build apps designed to be sticky (i.e. to make people binge), may the tools that support conscious consumption (that people need now more than ever) find their … Continue reading

How to Email

“Brevity signals respect.” Continue reading

The Puerto Rican Financial Crisis, an American Crisis

Map Puerto Rico

Puerto Rican people lose. American corporations win. Continue reading

How Email Became The Most Reviled Communication Experience Ever

This is like everything I’ve ever thought or read on why email sucks, how we got here, and how we can approach it differently…all in one article.

Btw, if you ever write me about something important, and I don’t hit you back, don’t take it personal. Just call me! I’ll do the same. Continue reading